Refund Policy

You have to notify us within 14 days of receiving the goods that you want to exchange or refund. You must return your unused items within their original packing. Once we receive your goods we would refund you within 14 days. 

In the interest of hygiene earrings and pierced jewellery are excluded from our store Exchange and Refund policy. 

We want you to be happy with your order whenever you buy something from our shop. We also understand that sometimes things can go wrong, don't hesitate to get in touch with us directly within 14 days of receipt of your order if you have an issue and we would endeavour to resolve them with you.

Please click "Contact" on our website which would come directly to our email. This is the fastest way to get in touch with us. Alternatively, contact us via email at